Importance of Leadership Quality in your Career

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Leadership is a crucial part of effective management. The importance of leadership in management has been ascertained as the possibility to drive and influence the group towards achieving the goals of the organization. The leader is the one who develops future visions and motivates others for achieving the vision for the organization.

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Common Questions Asked In Call Centre Interviews

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You would definitely have started your preparations for the call centre interview. While the call center interview questions resemble the interview questions posed for the other industries, the answers should be tailor-made for the needs of call center companies. The interviewer judges you for skills on communication, flexibility, customer service, multitasking and critical thinking.

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